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Use an Incognito or private browsing window to navigate to the site. Check your internet connection and router. We’d recommend doing so in the following order: In other words, you’ll want to make sure your basic fundamental tools for browsing the internet are in place and working as you’d expect. Your first task is to make sure you don’t pull a computer equivalent of not plugging in the kettle before you attempt to boil water. However, we’ll note where you need to employ a different tool or skill set.įirst, though, let’s make sure your computer and browser are both working as they should be. These fixes will all take place on your computer and should be straightforward. We’re going to offer 10 different ways to resolve the “Server IP address could not be found” error. Seeing this error? 🚨 The solution is at hand! ✅ Click to Tweet How To Fix the “Server IP Address Could Not Be Found” Error However, there’s a lot you can do to solve the error on your end before you dismiss the fault as a server-side problem. The common theme here is that the issue isn’t always the fault of your machine. This is the reason why you’ll sometimes see a reference to “DNS” within this error message. Sometimes, old caching records will display the error, but this is a simple fix (more of which shortly). This makes sense because the DNS lookup process will realize the domain is live, but the server isn’t. There are a few reasons why this error occurs: You might also see the “DNS_PROBE_FINISHED_NXDOMAIN” error code too. The “Server IP address could not be found” error indicates that the DNS lookup process couldn’t find an IP address for a specific domain name. If there is any doubt as to what a website is or where it lives on the web at any point in this chain, you’ll see an error. It does this through the domain name system (DNS), which is a complex lookup procedure - much like a gigantic database across thousands of other servers. The internet will attempt to translate that domain name into an IP address for the server the site lives on. You’ll type a domain name into your web browser.
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